Guest room accounts, hotel gift cards, property loyalty

Digital wallets for hotel guests

Guest room accounts in Apple/Google Wallet. Digital gift cards. Multi-property loyalty. Guests spend more, easier for you.

The problem

What's not working with current solutions

Guests carry room keys, cards, receipts, coupons

Fragmented experience. Guest forgets what's included, what to redeem, what expired.

Room charges are one-time only

Guest leaves, no ongoing relationship. Never see them again unless they book directly.

Loyalty programs are limited to your PMS

Guest points siloed at each property. Chain-wide programs need major PMS overhauls.

How it works

The 7Konto approach for hospitality

1

Guest gets wallet card at check-in

QR on room key, sent by SMS, or emailed. Guest adds to wallet in seconds — no app.

2

Room account visible in real-time

Restaurant, spa, mini-bar, room service — all charges show up in guest's wallet immediately.

3

Redeem across property

Prepaid packages, promotional credits, loyalty rewards — all in one wallet card, redeemable anywhere on-property.

4

Stays with guest after checkout

Wallet card remains after checkout as loyalty card. Next visit, they use the same card. Chain-wide portable.

Key features

What you get

Purpose-built for hospitality use cases. Configured to match your specific workflows.

Guest room account in wallet

Real-time room charges visible to guest, minimizing surprise at checkout.

Prepaid experience packages

Wellness weekend, dining experience, romance package — prepaid, tracked, remembered.

Hotel gift cards

Digital gift cards for stays, spa, restaurant — perfect gift for anniversaries, weddings, corporate.

Multi-property programs

Chain-wide loyalty, gift cards redeemable at any property, points transferable between properties.

PMS integration ready

REST API integrates with Opera, Cloudbeds, and other PMS platforms. Sync room charges bidirectionally.

Wallet notifications

Push notifications for spa appointment reminders, room service specials, checkout reminders.

Use cases

Real-world applications

Specific ways businesses in this space use 7Konto today.

  • Guest room account in wallet (see charges as they accrue)
  • Hotel gift cards (perfect for weddings, anniversaries, corporate gifts)
  • Prepaid wellness/spa packages
  • Multi-property loyalty programs (chain-wide points)
  • Restaurant and F&B accounts (all outlets on-property)
  • Event and conference credit packages
  • Long-stay guest allowances (weekly meal credits)
What to expect

Deployment expectations

PMS integration time

2-4 weeks with Opera, Cloudbeds, and other major systems

Guest adoption

85%+ of guests successfully add wallet card when offered at check-in

FAQ

Common questions from hospitality businesses

Does this replace our PMS?

No. 7Konto integrates with your PMS via API. Guest checks in through PMS, PMS creates wallet card via 7Konto, charges accrue in both systems, checkout works normally. We enhance the guest experience without replacing your core hotel operations software.

Can guests use their card at multiple properties?

Yes, for chains and multi-property groups. Master account manages all properties. Guest can top up at one property and spend at another. Loyalty programs work chain-wide.

How does this work for extended stays?

Perfect for extended stays. Set up weekly meal credits, monthly amenity credits, prepaid laundry — all in one wallet card. Guest sees all balances, uses across all outlets, everything reported centrally.

What about resort/all-inclusive properties?

Ideal use case. Guest arrives with prepaid balance on wallet card. Uses at any outlet — restaurants, bars, spa, activities. Real-time balance updates. Add-ons (special dinners, treatments) charge from same card. Simpler than paper receipts and wristbands.

Ready to launch hospitality on 7Konto?

Free 30-day pilot with full setup and training. We configure everything for your specific business. No credit card required.